Novel coronavirus (2019-nCoV)

Information for Residents of Residential Care Services and Family Members

 

An outbreak of novel coronavirus (2019-nCoV) was detected in Wuhan, Hubei Province, China in late December 2019.

Residential care services

 

Family members and visitors to residential care are advised that they must not attend these centres if they have travelled in Hubei Province, China within the past 14 days or have come into contact with a case of novel coronavirus within the past 14 days. If you are in either circumstance, please review information on when and how to isolate yourself on the Department of Health’s website.

 

Residents of residential care who have travelled to Hubei Province, China within the past 14 days, will be isolated for 14 days after leaving Hubei Province, China. Residents of residential care who have been in close contact with a case of novel coronavirus within the past 14 days will be isolated for 14 days after last contact with the case.

 

If you need to be isolated, you will be placed in a single room and will not be able to engage with other residents or receive visitors. You will be monitored closely for symptoms of the virus, and if you become unwell, you will undergo further assessment and testing. Health care and residential care workers will continue to provide support and care while you are isolated.

For more information click here to access the information sheet for residents of residential care services and family members. (updated 7th Feb, 2020)

 

 

Information for Health Care and Residential Care Workers

An outbreak of novel coronavirus (2019-nCoV) was detected in Wuhan, Hubei Province, China in late December 2019.

Can I go to work?

If you have travelled to Hubei Province, China within the past 14 days, you must isolate yourself in your home for 14 days after leaving Hubei Province. If you have been in close contact with a confirmed case of novel coronavirus (2019-nCoV), or suspect that you may have come into contact with a confirmed case of novel coronavirus, you must isolate yourself in your home for 14 days after last contact with the confirmed case.

If you have travelled to mainland China in general but not Hubei Province, we do not currently recommend self-isolation. The development of cases outside of Hubei Province is being closely monitored and this advice will be updated if necessary.

If you develop symptoms (listed below) within 14 days of leaving from Hubei Province or within 14 days of last contact with a confirmed case of novel coronavirus, you should arrange to see your usual doctor for urgent assessment. You should telephone the health clinic or hospital before you arrive and tell them that you have returned from Hubei Province within the past 14 days or have been in contact with a confirmed case of novel coronavirus. Your doctor will liaise with Public Health authorities to manage your care. You must remain isolated in your home or a healthcare setting until Public Health authorities inform you it is safe for you to return to your usual activities.

Workers who are self-isolated due to one of the above situations should alert their employer to discuss alternative arrangements such as working from home. Some health and residential care workers provide a caring role outside an employment setting. Wherever possible you are advised to arrange alternative assistance for these patients / care recipients.

For more information click here to access the fact sheet for Residential Care Workers. (updated 7th Feb, 2020)

 

Further information on Novel Coronavirus can be found on the Departments website.

We are aware that the Aged Care Quality and Safety Commission is also providing advice to the sector on this matter.